The five P’s of success in retail

By Maddern Accountants 18/04/2011

Having successfully navigated the testing waters of retail business Janine Allis, founder of Boost Juice provided her definition of the traditional ‘five P’s’ of successful retailing.

According to Allis, they are: 

People

Your people are your greatest asset and biggest liability.

Businesses that spend more time with their employees will be more successful 80 per cent of the time.  Train your employees and the benefits will flow.

Position

It costs the same amount to build a site in a poor location as it does in good one.  

Be patient while finding the best location.

Product

Make sure you understand the costs of your product, and ensure it is delivered in top quality and at a price agreed.

Price

Customers will pay more for quality.  It is always a good strategy to have a variety of prices and some cheaper products.  This will encourage new customers to try the products.

Promotion

No one goes into an empty store.

Make sure the store attracts customers.  Consider giveaways and provide promotional material as a way of “getting to know us”.

Source: BRW

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